At Career Expert Counselling, we are committed to providing professional educational counselling and admission guidance services. By purchasing any counselling package, subscription plan, or consultation service from our platform, you acknowledge and agree to the refund terms and conditions mentioned below.
Please note that all payments made towards counselling services, guidance programs, admission assistance, premium access, or consultation plans are generally non-refundable and non-transferable once the service has been initiated or activated.
Refunds will not be provided in situations including but not limited to:
However, in cases where an excess payment has been made due to payment gateway issues, duplicate transactions, technical errors, or accidental multiple payments, users may contact our support team with valid payment proof and transaction details.
All refund requests related to excess or duplicate payments will be reviewed internally by our accounts and support team. Approval or rejection of such requests shall be solely at the discretion of Career Expert Counselling after verification of the transaction.
For refund-related queries, users may contact our support team through our official website or info@chopraeducom.com